Unified Communications
Communications are a vital tool for any organisation. Until recently, developments in this area have focused on PABX replacement; however, newer technologies can allow organisations to benefit from Unified Communications, delivering more benefit than just the installation of a newer-looking telephone handset. TNP can help your organisation with your own communications strategy, mapping your path towards the level of Unified Communications that’s right for your organisation. If you’ve already decided that you require Unified Communications for your organisation, TNP can supply, install and maintain your new Unified Communications platform.
Applicable services
Unified Communications & Collaboration
TNP experience
Unified Communications Upgrade – A local authority already had a VoIP telephone system, however the software version installed was out of support and they were not utilising any Unified Communications functionality. TNP assisted with a review, firstly of the organisation’s appetite and requirement for UC and then of the marketplace to ascertain whether an upgrade or complete replacement would be the best path forward. TNP then assisted with the subsequent upgrade of the installed system and the deployment of Unified Communications including softphones, instant messaging & presence and web conferencing.